Product Questions:   We invite your questions about our products.  We make every effort to provide a detailed response by email within 24 hours.  Please direct your product questions to our customer service department:  info@excellentaccents.com  Product Guarantee:  Our products are guaranteed to be free of defects in materials or workmanship.    Please contact us within 10 days of product receipt by email  info@excellentaccents.com  to arrange for replacement of a defective item.   Products may be returned within 10 days of receipt (wrong color, size, etc) for exchange or credit back to your card.    Products must be returned in new (unused) condition in the original factory packaging.  To arrange for a product return please contact our customer service department by email   info@excellentaccents.com    and we will issue a return authorization number (normally within 24 hours).   Credit will normally be provided for the cost of the product less the original FedEx or UPS shipping charges.  Requests for product returns after 10 days of receipt are considered at our discretion, and are subject to a 25% restock charge.   Bulk or multiplicitas orders may be subject to restock charges, please email our office for information.  Note:  Returns or exchanges on products ordered with free shipping promotions are subject to deduction of original shipping charges.
INTERNATIONAL ORDERS:  Some of our products are now available for shipment outside the U.S.  Please contact us at info@excellentaccents.com  for a shipping quotation.  Please be sure to include the product number and description, your country,  city,  and postal code. 
 

CUSTOMER SERVICE Email:  info@excellentaccents.com

Phone:  Toll Free:  877-544-7300

Office Phone:  559-271-1872,  Office FAX: 559-549-5162

Excellent Accents Inc.

2037 W. Bullard  #221

Fresno, CA  93711-1200

 

 

 

 

 

To calculate shipping charges, click "buy" below the picture of the item, type in your zip code in the box which will appear below, and click "recalculate total."

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